Thank you message To Registered Manager and their staff team at Heron Hill Care Home From Barbara Boke - Roys Sister

Thanks for everything you do to provide support to those that need it

Thank you for the care and respect you gave my husband in his last weeks. Your carers overcame his initial reluctance by their professional and caring approach. We could not have managed without you.

Than you for lovely afternoon food you put on for Kingsley residents and staff x

Thank you to Nicola and all the staff at Rotherham Home Instead. The carers have been kind and supportive of Ellen, taking the time to chat about her life and interests. We are contacted regularly to update care arrangements when there is a change of need. Grateful for advice and suggestions given. Special thanks to Gill , who assisted and comforted Ellen this morning when she'd fallen. She was reassuring and contacted emergency services promptly. All your kindness is appreciated. Thankyou.

Dear Norvic healthcare, Words cant express how grateful i am my family to you, for your kind & compassionate care to my dear husband Brian, in time of needs, you have exceptional people work for you, to the carers thank you so much for everything you do for my husband, took care of Brian and made his journey to heaven peaceful, pain free & calm. Thank you from family or Cleste

Just a short note to thank you for the care you provider for mum over the last 3.5 years, it is a shame that due to mums increase care visit needs, we have had to part company. We know that mum will miss Julie Bernie & Irene in particular, Our desire is to maintain mums wish to remain at home so one day our paths may cross again. Thanks once again

My mother, Sister and I would like to express our sincere gratitude for the professional manner in which your team cared for dad, The team were always compassionate, treating dad with dignity and care, Even when dad was silently protesting and giving scowls! In particular i would ask you to pass on our personal thanks to Will, Emily, Layla, Christelle, Peter & Ashton, My special thanks go to Will who was always king & sympathetic to us, Always mindful of the situation we found ourselves in, Thank you again to our team, Best regards Ann

To all who cared for our lovely Jack who sadly passed away, Thank you so much, it was lovely to hear him sing with some of you, and he received wonderful care.

I would like to thank all the carers, You provided for my husband Derek, Every carer treated him with care and consideration, They could not have done more. Please thank them for me and be proud that you have such a marvelous team

Thank you for all the care and kindness you have to my mother Maureen in her final months, She loved the carers and their stories & in return they were patient and listened to hers. She was treated with dignity & respecect by them all. Thank you again and keep up the good work.

Dear sir Aaron
I am writing to express my gratitude for all the help my husband received from your staff during his time of need. I always found them very polite and sympathetic. You should be very proud of them

Tina & Myra would like to say a personal thank you for all the kindness you have shown!! You all do an amazing job and go above & beyond. Thank you all so much.

Thank you for all your help & support for me & Paul, Also for being patient with me calling so much!! :)

Very many thanks to the lovely carers who helped Alan to be fresh and comfortable. He enjoyed the gentle banter and interesting chats. A very special thank you to Sharon & Ashton who were so helpful and caring when Alan passed away.

Just wanted to thank you for caring so well for Ian during his last weeks of life, you were an amazing team ( both day & night) and the family always felt supported by you as well, Once again thank you for making theses difficult days easier.

Thanks to the management and team of 2nd floor for your outstanding care services to Daphne. We greatly appreciate your time and effort to her vulnerability during this time. Our prayers are with you all.🙏💐💯

Thank you to all the carers at Home Instead for the sensative way they have dealt with my aunt and for going that extra mile to make sure she gets what she needs.

Thanks to all the office staff and caregivers for supporting mum with visits at the last minute!!

Just to say thankyou to the carers for giving me peace of mind while having a break and looking after Tim

Graham and I have been delighted with the help and care we have received from Catherine and Helen. Although Graham is reluctant to have anyone other than myself looking after him he has been describing them both as outstanding, kind, thoughtful and stimulating. He is looking forward to seeing them both again tomorrow.

Please thank all the carers who were so kind and caring during my late husband’s last few weeks. I am so grateful to them. (Re: Paul Kirkham).

I don’t know where to start just a big thankyou for all the support that you all give me and my family it’s really appreciated you mean a lot to me and my husband thinks the world of all of you thanks again

Where do I start? I've been with this agency as a service user for 5 years. I've NEVER been with an agency this long! That in itself is illustrative of the sterling care I receive. They have helped me with too many things to list here, they continue to do so. I'm their youngest service user, with multiple physical & mental health problems. I have been treated with endless kindness, patience & great sensitivity. I struggle with disability, illness, constant pain & fatigue, along with mental anguish. The trust that I have in this company is so vast, as to be virtually incalculable & it is unending. They really have put the care back into caring, they are truly a Spiritual Inspiration! When Covid hit, I was terrified, so scared in fact, that I didn't even go outside for my 1 hour a day exercise. My immune system doesn't work properly & I am susceptible to infection. The owner & her reaction to the problem only reinforced my trust. All the PPE was excellent quality, I've no doubt it cost a fortune - it was procured promptly & every day, my ladies wore visors & masks. On top of what they had already been using; gloves, a pinny & shoe protectors. They still wear it all, just minus the visor. To say I feel safe in their hands would be the understatement of the century! My heartfelt thanks to & admiration of them all, could never demonstrate just what they really mean to me. Tracy, Helen, Emma, Michelle, Natalie, Chris - THANK YOU!