Finding a Live-in Carer: Explained

When a loved one is no longer able to live independently, it can be a difficult journey in deciding the best option for them. One of the routes to consider would be hiring a live-in carer, which can provide a sense of security and comfort.

A live-in carer offers personal support 24 hours a day, 7 days a week, ensuring that your loved one's health, well-being and daily needs are met, whilst remaining in the comfort of their own home.

Finding a live-in carer that is right for your family can be overwhelming, so this article will walk you through the process of finding a live-in carer, with insights from Hometouch Care and The Live in Care Company, leading providers of care in the UK.

Hometouch is a CQC approved nationwide live-in care provider, supporting individuals across England, Wales, and Scotland. From the initial enquiry to the carer’s move-in day, Hometouch has guided us every step of the way.

Making an Enquiry

Your journey with Hometouch begins when you reach out by phone, email or via their website. From this first contact,  Hometouch will schedule a free consultation with one of their Care Managers.  In this initial conversation, the Care Manager will take time to learn about your needs, preferences, and any specific health considerations.

This helps assess whether live-in care is suitable and lays the foundation for a care plan tailored to your loved one.

Nurse-Led Clinical Care Assessment

After the consultation, Hometouch’s clinical team offers a no-obligation, free care assessment. This assessment is led by experienced nurses and involves both a virtual pre-assessment and an in-person assessment. It’s a crucial step to understanding your loved one’s physical and mental health needs, helping Hometouch provide the best level of care.

Bespoke Carer Matching Process

While the assessment takes place, Hometouch’s Care Managers use a bespoke matching software to shortlist carers based on experience, qualifications, and personal fit. Families are encouraged to review this shortlist to ensure a strong match. To facilitate this, Hometouch offers a call, video chat, or in-person meet-up with selected carers, allowing families to make an informed choice they feel comfortable with.  Your chosen carer will provide support for extended periods in your rota, ensuring true continuity, an excellent routine, and a strong, lasting relationship.

Crafting a Personalised Care Plan

Once the right carer has been selected, Hometouch creates a bespoke care plan. This plan is a detailed roadmap that outlines the scope of care, key objectives, and expected outcomes. It is designed in collaboration with the clinical team to address both day-to-day and complex medical needs, ensuring high-quality care. Families can access the plan through Hometouch’s app, which also provides real-time updates from carers for added peace of mind.

Local Support from Clinical Care Managers

Hometouch assigns a Clinical Care Manager who is locally based, providing hands-on support and regular check-ins. They are present during initial visits and available for ongoing reviews, allowing for prompt responses to any changing care needs. This local support ensures consistency and reliability in care. In addition, Hometouch provides an Account Manager who oversees the care package, covering administrative tasks such as arranging substitute carers during holidays.

Carer Move-In and Transition Support

As the move-in day approaches, Hometouch works with you to ensure a smooth transition. The team facilitates introductions and provides support during the carer’s settling-in period, ensuring everyone feels informed, comfortable, and ready for the new routine.

Ongoing Support and Communication

After the carer moves in, Hometouch continues to support you and your family. Both the Clinical Care Manager and Account Manager perform regular check-ins with the carer, client, and family members to ensure satisfaction and provide any necessary adjustments. In addition, they collaborate with external healthcare providers when needed to maintain the highest standard of care.

The Live-In Care Company is a nationwide live-in care provider, supporting people across the UK.  The Live-In Care Company have provided us with their process of sourcing live-in care for their clients.

At The Live In Care Company, they understand the importance of choosing a care solution that not only meets your loved one's needs but also aligns with their lifestyle and preferences.

The quality of care your loved one receives is directly linked to the carer's approach, skills and compatibility. The Live In Care Company prioritises finding the perfect carer match. They carefully screen and assess all their carers, ensuring they have the necessary qualifications, experience, and personality traits to provide excellent care.

"By taking the time to understand your loved one's needs and preferences, and by carefully selecting the right care solution and carer, you can ensure that your loved one receives the highest quality of care."

Share Your Specific Needs

The Live In Care Company get to know you personally so that they can understand exactly how to match you with the perfect carer. Their live-in care experts will take the time to understand your unique needs and preferences.

Bespoke Care, Tailored to You

They create a bespoke placement description to ensure all your care needs are met and preferences are clearly understood.

Harmonious Care Partnerships

The Live In Care Company are committed to finding the right carer for you. The team carefully select candidates and work with you to find the perfect match.
You have the final choice over your chosen carer.

Meet the Carers

The Live In Care Company will arrange a video or phone call for you to meet your shortlisted carers. This is a great opportunity to ask questions, get to know them and decide who is the right person for you.

Your Perfect Care Solution Starts Here

The Live In Care Company schedule a convenient start date and time. The dedicated team will be in touch to ensure a smooth transition and to answer any questions you may have.

Live-in Care FAQ's

What is Live-In Care?

Live-in care is where a carer moves into the home of you or your loved one to provide around-the-clock assistance. This allows your loved one to remain in the comfort of their own home while receiving the support they need. Live-in carers can provide support with many different daily tasks such as bathing, dressing, preparing meals, and managing medications.

What is the difference between Home Care and Live-in Care?

Home care and live-in care both take place within a person's home and it can be difficult to decide what option is right for you or your loved one. Home care offers the support of a carer coming in at certain times throughout the day or week to support with tasks such as bathing, meal preparation or general companionship. A live-in carer will remain with you for 24 hours per day, 7 days a week, allowing peace of mind that someone is always around.

What is a CQC-registered company?

The CQC or Care Quality Commission which is the regulator of health and social care services in England. Its role is to ensure that care services, such as care homes and home care providers meet certain standards of quality and safety. If you live in Scotland, the regulatory body is the Care Inspectorate and in Wales it is Care Inspectorate Wales.

It is important to note that not all live-in care providers are regulated by the CQC. Providers such as Hometouch are CQC registered and others such as The Live In Care Company are classed as an introductory agency.